Systems Analyst · Automation · Software Development

Hi, I'm

Nick Canizalez

I support systems, automate workflows, and build practical software.

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My Work

Four projects across gameplay development, Linux infrastructure, workplace automation, and support tooling.

Build focusUnity / C#
Gameplay
Combat and damage systems
Enemies
Targeting and behavior
Progression
Experience, upgrades, and UI
Status
Currently building

3D Unity Game

Developing a 3D game in Unity using C# with combat systems, enemy behavior, player progression, UI systems, and gameplay mechanics. This is the main project showing my developer growth beyond IT support.

Unity C# Game Systems GitHub
View Repository
Home labLinux infrastructure
Media
Jellyfin
Compute
Intel Quick Sync transcoding
Storage
Multi-drive filesystems and shares
Network
Pi-hole DNS filtering

Home Media Server & Network Services

Built and maintain a Linux-based home media server running Jellyfin, with hardware-accelerated transcoding, multi-drive storage, network file shares, and remote management. Deployed Pi-hole as a network-wide DNS filter to reduce ads and trackers across devices on the home network.

Jellyfin Linux Pi-hole Networking
Internal workflowProcedure automation
Input
MAC-based device identification
Process
TV tracking and data entry
Purpose
Reduce repetitive steps
Scope
Details limited for confidentiality

Internal Procedure Automation

Developed automation scripts for internal procedures, including TV tracking and data input using MAC-based network identification. The goal was to reduce repetitive work and make tracking workflows more consistent.

Scripting Process Automation Data Input MAC Tracking
PrototypeServiceNow helper
Backend
Python and FastAPI
Browser
Playwright inspection
Output
Suggested notes and replies
Safety
Operator approval required

ServiceNow Smart Door Helper

A local helper concept for inspecting ServiceNow tickets, identifying request details, and preparing suggested notes or customer replies for review. Designed around safe operator approval instead of automatic submission.

Python FastAPI Playwright Automation

How I work

Technical support informed by software thinking.

I work directly with users and systems, then apply scripting and development skills where they can remove friction or improve reliability.

Systems
Support county users, devices, and daily IT operations.
Automation
Use PowerShell and Python to improve repetitive technical workflows.
Development
Build and debug working projects in C#, Unity, JavaScript, and Java.
Communication
Explain technical issues clearly in English and Spanish.

Skills

A practical mix of development, scripting, system support, diagnostics, and platform administration skills.

Development

C# Python Java JavaScript HTML CSS

Tools

Unity GitHub Visual Studio PowerShell

Systems

Windows macOS Linux Azure Fundamentals CompTIA A+

Support & Communication

System Troubleshooting Hardware Diagnostics Process Automation Bilingual: English and Spanish

Experience

A technical path built around support, troubleshooting, automation, and hands-on development.

Oct 2025 - Present

Rockdale County - Systems Analyst

Support county users and systems by resolving hardware, software, and workstation issues across daily operations.

  • Configure, maintain, and troubleshoot computer systems to support reliable performance and continuity of service.
  • Develop automation scripts for internal procedures, including TV tracking and data input using MAC-based network identification.
  • Use PowerShell to help deploy company policies and support standardized system configuration across managed devices.
Oct 2022 - Oct 2025

Best Buy - Advanced Repair Agent

Diagnosed and repaired customer technology issues across computers, phones, peripherals, software, and operating systems.

  • Performed diagnostics, system restores, component replacement, firmware updates, and testing.
  • Identified root causes, verified fixes, and improved device reliability.
  • Assisted customers with setup, configuration, and performance-related issues.

Education & Certifications

Education and certifications that support my systems, repair, cloud, and technical support background.

Education

Associate Degree in Computer Science

Georgia Military College

Graduated in 2025

Certification

Microsoft Certified: Azure Fundamentals

AZ-900

Certified in 2026

Certification

CompTIA A+

IT support, hardware, software, and troubleshooting fundamentals

Certified in 2026

Certification

Apple Certified Repair Technician

iPhone repair, diagnostics, and service procedures

Certified in 2025

Let's Connect

Have a question about my experience or projects? Send me an email or connect with me online.

Email: contact@nickcanizalez.com

Location: Metro Atlanta, GA

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